Privacy Policy

Last Updated:

Your privacy is important to us. This Privacy Policy explains how Grasshopper ("we," "us," or "our") collects, uses, shares, and protects information about you when you use our website, mobile applications, and other online products and services (collectively, the "Services") or when you otherwise interact with us.

1. Information We Collect

We collect information you provide directly to us, information we collect automatically when you use our Services, and information we collect from other sources.

Information You Provide to Us

  • Account Information: When you create an account, we collect your name, phone number, email address (optional), date of birth, and delivery addresses.
  • Verification Information: To comply with legal requirements, we may ask for a copy of your government-issued ID to verify your age and identity.
  • Transaction Information: We collect information about your orders, including the products you purchase, order details, delivery information, and payment details.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Information We Collect Automatically

  • Log and Usage Data: We may log information when you access and use the Services. This may include your IP address, browser type, operating system, referral URLs, device information, pages visited, and other standard log data.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information to enhance and personalize your experience.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services, including processing your transactions and delivering your orders.
  • Verify your identity to comply with legal obligations.
  • Communicate with you about products, services, offers, promotions, and events.
  • Monitor and analyze trends, usage, and activities in connection with our Services.
  • Personalize the Services and provide advertisements, content, or features that match user profiles or interests.
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Grasshopper and others.

3. How We Share Your Information

We do not share your personal information with third parties except as described in this Privacy Policy. We may share your information in the following situations:

  • With Your Consent: We may share your information with your consent or at your direction.
  • For Legal Reasons: We may share information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request.
  • To Enforce Our Policies: We may share information to enforce our agreements, policies, and terms of service.

We do not sell your personal information.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

5. Your Choices

You may update, correct, or delete information about you at any time by logging into your online account or emailing us at [email protected]. You may also opt out of receiving promotional communications from us by following the instructions in those communications.

6. Changes to This Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).